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Do you need someone to talk
to?
Have you lost a loved one to
suicide?
Do you know someone who needs help?
Would you like to help us?
More information about Befrienders
List of useful contacts
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We’re here to listen to whatever you need to say.
Call us at 03-7956 8144/5 or e-mail at sam@befrienders.org.my
People call us for many reasons. Some callers are
suicidal, but many are not. Others may be frightened, angry, sad, lonely or
depressed. Callers talk to us about their families, their jobs, their
personal relationships, money problems, sickness, depression and school
concerns.
If it makes you more comfortable, you don't even have to give your name when
you call.
Whatever your situation, we will treat your feelings and your story with respect.
Everything you tell us is confidential within The Befrienders.
You will always have the right to make your own decisions, including the
right to end the phone call.
If you are feeling like you have no one else to turn to, or if you just need
a safe place to talk, please call us. We are always here to listen. You are
not alone.
You can also send us an email at sam@befrienders.org.my
Confidentiality
The Befrienders offer absolute
confidentiality.
Nothing that our callers say or write to us ever goes beyond the Befrienders - whatever the circumstance, age of the
caller or state of mind. There are no exceptions to this rule.
Our policy of absolute confidentiality also means that if asked, we will neither
confirm nor deny whether someone is in contact with us. This confidentiality
is absolute.
The service that the Befrienders
offer is called Befriending.
is the free giving of
emotional support which is non-judgmental and confidential. This support
allows the caller to express his or her fears, worries and feelings to
someone who cares enough to listen.
We offer this service in a number of ways:
Our hotline, (03) 79568144/5, is manned 24 hours a day, every day of
the year by trained volunteers. There is no answering machine or automated
response system on our hotline, so if you call us you will either speak to a Befriender or hear the busy signal. Please try again.
All our volunteers answer calls in English, but many also speak other
languages, including Bahasia Malaysia, Chinese and Tamil.
If you don't want to call us, there is another way. You might prefer to write
down how you are feeling than pick up the phone. Many people do. We can
provide you with emotional support via e-mail at sam@befrienders.org.my
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